Performance reviews are an essential component of employee development. After all, how will employees be able to meet their goals if they don’t know what those goals are? This course will help you set up and execute a performance management process.
Effective delegation is one of the most valuable skills you can master. It reduces your workload while developing employee skills and preparing them for advancement. This course will explore the delegation process and give you the skills you need to start delegating effectively.
Managers need the expertise to handle many employee relationship issues, and to make effective and legal decisions. This means they need to be familiar with best practices for human resource management.
No business can survive very long without an effective program of controls over the parts and materials that are used in producing or distributing goods and services of the firm. This course will teach you how to effectively manage these items, which are collectively referred to as “inventory.”
This course gives you the skills to be culturally sensitive and adept at being a manager in a multicultural environment. It starts with a discussion of what exactly we mean by the word culture and then steps into a look at effective communications and how to wield those skills. Along the way the course teaches how to build and manage a team and organization across cultures. With this course you will learn to apply the managerial skills of a citizen of the world.
Whether it’s asking about a sensitive subject, telling someone they have broccoli in their teeth, or confronting a co-worker about their rude behavior, we all face difficult conversations from time to time. This course will give you a framework that you can use to help you work through tough situations.
When things are extremely busy at work and you have your hands full with many tasks, having skills you can draw on are essential for peace of mind and growth. This course will give you ways to manage the pressure and maintain balance in your life.
Virtual workers and virtual teams are an essential part of today’s workforce. More than ever, people are using technology to work anywhere, anytime. As a manager, it’s important to understand how these new tools change your role and the people that you work with.
Inspiring someone to be their best is no easy task. How do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best? This course will give you some of those skills.