Emotional Intelligence

EMOTIONAL INTELLIGENCE

Emotional Intelligence

Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships.  It's a pivotal factor in personal and professional success.  IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life.

We have all worked with and listened to brilliant people.  Some of them were great and... well, some were not so great.  The mean and the meek and all those in between can teach us more than they realise.  When we look at the truly extraordinary people who inspire and make a difference you will see that they do this by connecting with people at a personal and emotional level.  What differentiated them was not their IQ but their EQ - their emotional intelligence.  

This course will help you develop your emotional intelligence.
$99.00
FULL COURSE INFO CLICK HERE
Course Duration: 2 hours
CERTIFICATE ON COMPLETION

Anger Management - Understanding Anger

Anger is a universal experience. Dogs get angry, bees get angry, and so do humans.  You don't have to be a psychologist to know that managing anger productively is something few individuals, organisations, and societies to well.  Yet research tells us that those who do manage their anger at work are much more successful than those who don't.

The co-worker who can productively confront his teammate about his negative attitude increases his teams chance of success as well as minimizes destructive conflicts.  The receptionist or customer service agent who can defuse the angry customer not only keeps her customer loyal but makes her own day less troublesome.

This course will give you some ways to manage your anger as well as angry people.
$149.00
FULL COURSE INFO CLICK HERE
Course Duration:  3 hours
CERTIFICATE ON COMPLETION

Managing Pressure and Maintaining Balance

When things are extremely busy at work and you have your hands full with many tasks, having skills you can draw on are essential for peace of mind and growth. This course will help you understand the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points.  You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.
$99.00
FULL COURSE INFO CLICK HERE
Course Duration:  2 hours
CERTIFICATE ON COMPLETION

Negotiating for Results

Negotiating is about resolving differences.  People who can master the process of negotiation find they can save time and money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in their communities when they understand how to negotiate well.

Negotiating is a fundamental fact of life.  Whether you are working on a project or fulfilling support duties, this course will provide you with a basic comfort level to negotiate in any situation.  This course includes techniques to promote effective communication and gives you techniques for turning face-to face confrontation into side-by-side problem solving.
$149.00
FULL COURSE INFO CLICK HERE
Course Duration: 3 hours
CERTIFICATE ON COMPLETION

Stress Management

People around the world are experiencing job burnout and stress in epidemic proportions. Workers at all levels feel stressed out, insecure, and misunderstood.  Many people feel that the demands of the workplace, combined with the demands of home, have become too much to handle. 

This course will give you some stress management techniques that you can apply right away.
$99.00
FULL COURSE INFO CLICK HERE
Course Duration:  2 hours
CERTIFICATE ON COMPLETION

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