Communication

COMMUNICATION

Active Listening

Communication skills are at the heart of everything we do each day, whether at home, at work, or at play.  Active listening encompasses the best of communication, inlcuding listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information.  

This course focuses on active listening, and will help to develop and practice active listening skills.
$199.00
FULL COURSE INFO CLICK HERE
Course Duration: 4 hours
CERTIFICATE ON COMPLETION

Communication for Small Business Owners

Communication between individuals is a two-way street, but communication between a small business and its customers is a multi-lane highway.  Navigate this highway successfully and you increase customer numbers and profits.  Set out on this highway unaware, ill-prepared, or unconvinced of its importance, and you will lose ground to your competitors.

This course will introduce you and reinforce the essential components of written communication that will connect you with existing and potential customers.  If you are new to the communications highway, this course will provide the foundation for future development.  If your company has some communications expertise, this course will help you strengthen and polish your essential components.
$199.00
FULL COURSE INFO CLICK HERE
Course Duration: 4 hours
CERTIFICATE ON COMPLETION

Communication Strategies

Have you ever wondered why it seems so difficult to talk with some people, yet so easy to talk with others?  Can you recall an occasion where you met someone for the first time and immediately like that person?  Something about the individual made you feel comfortable.

A major goal of this course is to help you understand the impact your communication skills have on other people.  You will also explore how improving these skills can make it easier for you to get along in the workplace, and in life.
$199.00
FULL COURSE INFO CLICK HERE
Course Duration: 4 hours
CERTIFICATE ON COMPLETION

Conflict Resolution - Dealing with Difficult People

We can get into a routine where it feels like everyone we speak with is eithr having a bad day, or we are having a bad day ourselves. We feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive.  Sometimes we can be equally awkward ourselves.  While it might seem that the easiest remedy is to lock yourself up at home and avoid people, we eventually have to pick up the phone or step outside and interact with someone.

Success comes from understanding how we behave, as well as how we can influence others.  If difficult interactions are necessary, and we approach those conversations with a plan, we will find that we have less difficult people to deal with.  More often than not, we will also have more meaningful and significant conversations.  

In this course, you will learn how to turn difficult situations into opportunities for growth.
$99.00
FULL COURSE INFO CLICK HERE
Course Duration: 2 hours
CERTIFICATE ON COMPLETION

Giving Effective Feedback

As human beings, we often hunger for feedback.  However, many people will tell you that when they do get feedback, it's often because of something they have done wrong.  

This course is designed to help workplace leaders learn how to provide feedback any time that the message is due.  Whether feedback is formal or informal, and whether it is provided to employees, peers, or some else, there are ways that it can be structured to be effective and lasting.
$99.00
FULL COURSE INFO CLICK HERE
Course Duration: 2 hours
CERTIFICATE ON COMPLETION

Influence and Persuasion

When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency.  If you want a raise, sometimes you need to persuade your boss.  If you want to convince your team to adopt a change, help your staff make choices, or choose the best place for lunch, there is often influencing taking place.  

This course will teach you how to speak with influence and persuasion in a variety of areas.
$99.00
FULL COURSE INFO CLICK HERE
Course Duration: 2 hours
CERTIFICATE ON COMPLETION

Introduction to Neuro Linguistic Programming (NLP)

Your brain, thoughts, and behaviors are at the core of everything that you do every day, even if you aren't aware of it.  In order to truly achieve the results that you want to achieve, you must master the art of bringing your unconscious thoughts to the surface, so that you can have real choice over how you interact with and respond to the world.  Neuro linguistic programming can give you the tools to do just that.

In this introductory course, you will learn the basics of neuro linguistic programming.  We will give you the tools to manage your thoughts, and thereby manage yourself.
$199.00
FULL COURSE INFO CLICK HERE
Course Duration: 4 hours
CERTIFICATE ON COMPLETION

NLP Tools for Real Life

Neuro linguistic programming (NLP for short) is all about bringing your unconscious thoughts to the surface so that you can have real choice over how you interact with and respond to the world.

Once you have completed “Introduction to Neuro Linguistic Programming,” take this course and learn how you can do more with NLP. 
 
This course will give you some hands on experience with important NLP techniques, including anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information efficiently, and even some self-hypnosis techniques.
$199.00
FULL COURSE INFO CLICK HERE
Course Duration: 4 hours
CERTIFICATE ON COMPLETION

Managing Difficult Conversations

We have so many interactions in the run of a day, it's reasonable to expect that some of them are going to difficult.  Whether these are conversations that have been in person, or you manage a virtual team and need to speak with someone in another city, there are things that you can do to make these conversations go smoothly.  

This course will give the tools to manage difficult conversations and get the best results possible out of them.
$99.00
FULL COURSE INFO CLICK HERE
Course Duration: 2 hours
CERTIFICATE ON COMPLETION

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